Privacy Policy

At Virtual Inbox, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our virtual SMS services.

1. Information We Collect

When you use our platform, we collect the following limited information:

• Account Information: Your username, email address, and personal phone number (used strictly for 2-Step Verification OTPs).
• Transaction Data: Payment records, transaction IDs, and deposit history when you add funds via PayPal or local gateways.
• Usage Data: Logs of the virtual numbers you rent, the services requested, and the SMS codes successfully delivered to your dashboard.

2. How We Use Your Information

Your data is used strictly for operational purposes:

• To secure your account via 2-Step Verification (OTP).
• To process wallet deposits and maintain your financial balance.
• To deliver the SMS verification codes you requested.
• To prevent fraud, abuse, and malicious activity on our platform.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share necessary technical data with trusted third parties to facilitate our services:

• Telecom Providers: We send service requests to our upstream API providers to fetch your virtual numbers.
• Payment Processors: We securely transmit transaction data to payment gateways (e.g., PayPal) to process your wallet deposits safely.

4. Security Measures

We use industry-standard security measures, including bcrypt password hashing, CSRF token validation, and encrypted API communications, to protect your account data and wallet balance from unauthorized access.

5. Your Data Rights

You have the right to access, update, or correct your personal information at any time via your Profile dashboard. If you wish to permanently delete your account and all associated data, please contact our support team.

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If you have any questions or concerns about how we handle your data, please contact us at support@virtualinbox.biz.